FAQ

Shipping & Delivery

How do I add a gift message?

Go to the VIEW CART page after you have added an item and add your message the box.  We will add a fun card with your message to the order.

WHEN WILL MY ORDER SHIP?
All orders typically are shipped within 1 business day either UPS Ground or USPS priotiry mail. If you need us to expedite shipping, please send us an email at sales@itsyourdaygifts.com and we'll let you know if we're able to accommodate your request.
WHICH SHIPPING CARRIER DO YOU USE?
All orders are shipped via UPS or USPS from Utah and should arrive within 2-5 business days depending on the shipping method you selected during checkout.
DO YOU OFFER RUSH SHIPPING?
Yes, you can select 2 day shipping at checkout! If you need something even faster please email us at sales@itsyourdaygifts.com
DO YOU OFFER PICKUP OR DELIVERY FOR ONLINE ORDERS?
Yes, if you are in the Ogden, Utah area.
WHEN WILL MY ORDER ARRIVE?
All orders are shipped via UPS or USPS and should arrive within 2-5 business days.
DO YOU SHIP INTERNATIONALLY?
Sorry, not at this time.
CAN I SHIP TO MULTIPLE ADDRESSES?
You need to place separate orders to ship to multiple addresses.
HOW MUCH IS SHIPPING?
Shipping charges are calculated based on weight and distance.
WHAT IF I NEED MY GIFT DELIVERED  ON OR BY A CERTAIN DAY?
Please include a note at checkout and we will do our best to accommodate your wishes!
DO YOU INCLUDE RECEIPTS OR PRICES IN THE BOX?
Gifting is the name of our game! We never include invoices, receipts or reveal prices anywhere in our boxes!
DO THE BOXES COME WITH A CARD OR GIFT NOTE?
Yes, we include a card. Don’t forget to include your text during checkout for the handwritten note!

Quick Help

CAN I CANCEL MY ORDER?
If you need to make a change to your order please email us at sales@itsyourdaygifts.com and we will do our best to accommodate you!
I FORGOT TO INCLUDE MY GIFT NOTE?
Please email the gift note you would like included along with your order number to sales@itsyourdaygifts.com
WHAT IS YOUR RETURN POLICY?
We have a customer friendly return policy. While we doubt you'll want to return it once you get it, we get that people change their minds. Contact us at sales@itsyourdaygifts.com and we will work with you to find a replacement or accept a return!
MY PACKAGE IS LATE OR MISSING?
Please contact us at sales@itsyourdaygifts.com and we'll help you track your package.
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